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How To Receive Customer Skills

2014/5/19 13:37:00 18

ReceptionCustomersSkills

< p > 1. when guests come to the company, when we take him to the conference room or a href= "//www.sjfzxm.com/news/index_c.asp" > exhibition hall < /a >, when you are seated, may I ask you: Can I bring you something to to? (what do you want to drink?) or simply: "Yang" (coffee or tea)?


< p > generally speaking, many guests have a tight schedule in China, and breakfast is rather hasty. Some restaurants do not have coffee in the morning, which is very uncomfortable for them.

(no less than our feeling of going to work without brushing our teeth in the morning) < /p >


< p > if you can give them a cup of coffee before they formally talk about a href= "//www.sjfzxm.com/news/index_c.asp" > business < /a >, they will not only refresh themselves, but also feel that their mood will be very good.

Of course, not many foreigners like instant coffee, just like we do not like many people like tea bags.

< /p >


< p > if it is water, bottled mineral water is the best.

(foreigners are much healthier than us) < /p >


< p > 2. < a href= "//www.sjfzxm.com/news/index_c.asp" > conference room < /a > instead of putting fruit, put a little candy (peppermint or coffee candy, small packaged chocolate is also good).

In fact, foreigners do not dislike sweets basically.

< /p >


Less than P, eating habits in China also cause them to feel more hungry.

This time.

Little candy played a big role.

In general, fruit should be eaten with elegant tools.

But you can't peel apples in someone's office, /p.


< p > 3. if they arrive at 3.4 p.m., there is nothing better than a small cake with exquisite workmanship. For example, someone told me that he had been negotiating with foreigners for a long time at a booth at this exhibition. At that time, a girl packed a box of chocolate mousse cake from the next Hotel.

< /p >


< p > and he saw the faces of foreigners suddenly lit up.

After the ammunition was replenish, the rest of the business ended in a pleasant atmosphere.

It can not be said that cake has absolute effect, but cake brings good mood and good impression of the company is absolutely indispensable.

< /p >

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