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Common Strategies In The Process Of Communication

2012/8/13 19:59:00 31

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Communication

Common strategies in process


Strategy 1: 80% of the time to listen, 20% of the time to speak.


Most people often hear the following situations when listening: first, it is easy to interrupt each other's speech; two, send out a recognition of each other's "grace".

"..."

"Wait for a voice.

A good listener is completely silent, and does not interrupt his or her speech, gaze at the other person, and wait until the other side stops speaking.

The more ideal situation is to let the other person keep on speaking, and the more you listen, the more control you have.


stay

Communicate

In the process, 20% of the time of speaking, the time of asking questions also accounted for 80%.

The simpler the question, the better the right or wrong.

Speaking in a relaxed and relaxed tone, it is easier for ordinary people to accept.


Strategy two: do not point out the other side's mistakes in communication, even if the other side is wrong.


The purpose of your communication is not to constantly prove that the other person is wrong.

In life, we often find that many people prove themselves right in the process of communication, but they are very unpopular; communication genius thinks that things are right or wrong, only suitable or not suitable for you.


So if you do not agree with the other person's thoughts, you may as well listen carefully to the true meaning of his words.

If you want to express different opinions, remember not to say, "you are right to say so, but I think...

"It's best to say," I really appreciate your opinion. I think it's very good. At the same time, I have another view. I don't know what you think. "I agree with you.

Continue to agree with each other, and then say "at the same time..."

"Not to say" but...

"But...

".


Top communicators have the means to get into other people's channels and let others like him, so that they can gain trust and express their opinions easily.


Strategy three: Top communicators are good at using three elements of communication.


The three key elements of face-to-face communication are words, sounds and body movements. After sixty years of research by behavioral scientists, it is found that the ratio of the three elements of face-to-face communication is 7%, voice 38% and body language 55%.


When people communicate with people face to face, they often emphasize the content of the speech, but ignore the voice and

body language

Importance.

In fact, communication is to strive to achieve consistency with the other side and to enter other people's channels, that is, your voice and body language to make the other party feel that you are talking about what you think is very consistent, otherwise the other party can not receive the correct message.

Communication must be consistent.

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