Under What Circumstances Is It Easy To Do Well In Staff Communication?

　　 Under what circumstances is it easy to do well in staff communication?

1. Performance before the end of phased performance appraisal. Communicate This is the most important form of communication and the most essential.

2. staff Responsibilities and contents change. In this case, it is necessary to explain the reasons for the changes to the employees, what changes have taken place in specific contents, ask employees to view the changes, and reconfirm their duties.

3, there are significant problems in the work of employees or a specific work goal is not completed. In this case, managers will definitely communicate with their employees, but pay attention to the tone of communication. In order to help them discover the cause or recognize the nature of the mistake, they should not blindly criticize and criticize. They should pay attention to the reasons for the problems. At the same time, they should indicate to the staff that the goal of communication is to solve problems and help them improve their work, rather than to investigate responsibilities, and hope that they can be honest and analyze the reasons.

4, staff performance has changed significantly, such as excellent performance or very poor performance. For outstanding performance, we should timely praise the outstanding aspects, and properly understand and analyze the reasons for their changes so as to enhance and continue their good momentum. If the performance is very poor, we should identify the phenomenon of poor performance, ask what problems it will encounter, help them find out the reasons and formulate improvement measures, and give guidance and help in daily work.

5, staff salaries, benefits or other interests have changed significantly. To explain the cause of the change, it is necessary to explain whether it is increasing or decreasing. company The basis for doing so. In particular, it is necessary to clarify the company's cautious attitude towards adjustment, and indicate what time will be adjusted again and what is the basis for adjustment.

6, employees put forward rationalization proposals or opinions. Now the company has set up a reasonable recommendation award, which reflects the importance and hope that the company puts forward rationalization proposals for employees. It is estimated that the rationalization proposals will gradually increase in the future. This requires all levels of supervisors to attach importance to and encourage them to put forward rationalization proposals according to the company's requirements. If the proposal is accepted, the employee should be told promptly and rewarded, and clearly pointed out the suggestion to help the company's development. Thank the staff for making such a good suggestion. If it has not been adopted, it should also inform the reasons why it has not been adopted. It shows that the company and the supervisor attach importance to his proposal and affirms his concern and support for the company's work, hoping that he will continue to put forward rationalization proposals.

7, when employees are in conflict or conflict. To understand and analyze the reasons for the contradictions, mediation is carried out mainly from the starting point of the two sides, the merits of the other side, the impact on the work, and the insignificance of the contradiction. When it comes to other departments, you can ask other department heads to help you with your work.

8, when employees have misunderstandings about themselves. First of all, we should check ourselves and see if there is any mistake or mistake in our work. If there is any, we should list the improvement plan or measures, and apologize to the employees and explain their resolutions and measures to improve them. If there is any mistake in the employee's understanding, it is necessary to explain to the employee the wrong understanding and help him to re understand the situation.

9. When new employees arrive at posts and employees leave the company. When a new employee arrives at a job, the direct supervisor should determine his job responsibilities and work contents, clarify job requirements and personal ardent hopes for him. Through communication, we can understand the personal situation and help them formulate a learning and training plan to integrate into the team as soon as possible. When employees resign, they should also communicate fully, thank them for their contribution to the company, understand the reasons for resignation and their views on the company, so as to facilitate better improvement in the future. We should also fully acknowledge its contribution to the company, explain the reasons for its dismissal, and show its own attitude, provide personal suggestions and ask about its views on the company.

10, the company's operating conditions, development strategies, organizational structure and other major changes. such Situation Generally speaking, they should give instructions to members in the form of formal announcement or conference release, but those which are not easy to publish in large areas can be notified in private communication form.

11, when a worker is sick or a major family accident happens. As supervisors and colleagues, we should care about the lives of employees, understand and understand the difficulties in their lives, and provide the help they can do to foster mutual feelings, rather than simply working relationships.