Business Knowledge: Body Language Art

1. in interpersonal communication, language is a way of communication, but a lot of nonverbal words, namely body language.

2. in social activities, sincere, calm, friendly, firm and tolerant eyes will give people a sense of intimacy, trust and respect. Frivolous, dissociated, vacant, gloomy and scornful eyes will make people feel disappointed and unaware.

3. be good at using spatial distance in communication.

People's space is divided into 4 levels: (1) intimacy space 15-46cm, which is the most intimate person, such as parents, lovers, lovers; second, personal space 460cm-1.2m, general friends and family members, heart to heart talk and family routine; third, social space 1.2m-3.6m, social contact with people, distance between the upper and lower levels, distance, will create a sense of solemnity and solemnity; 4. Public space >3.6m, social contact with people, distance between the upper and lower levels.

4. self expression in communication

5. conversation is not good at opening the topic. How to do it is: 1. Center flowering.

2. Impromptu introduction.

Third, ask for directions.

Fourth, follow the interesting approach.

6. communication is not good at asking questions. How to do "good questions"?

Second, ask different questions.

(3) I asked confidently.

Fourth, it is enough to ask.

Asked politely.