Don'T Scare Away Customers.
For customers, the easiest and the first thing that they can feel and judge is the price of a commodity, so they are most concerned about, first of all, the price.
If we accidentally touch the sensitive nerves of customers' prices, we may frighten customers away from casual actions.
For example, when a customer asks about the price of a product that he is not familiar with, if the businessman says the price freely, though this is the case.
Move
It will let consumers know the price of goods at the first time, but from the perspective of consumers, because they are not familiar with the product, but they think the price is too high, they will give up buying, and you may lose a chance to sell.
When a clothing guide introduces a product, how can it achieve satisfactory results?
customer
First, it is not the first time to tell him the price of the product, but to ask the customer first.
performance
The core selling point and what benefits can be brought to the customers, and when the advantages of comparing with the similar products are fully introduced, it is judged that the customers have the purchase intention and the basic choice tendency before they can tell the price of the goods, so that they can make a logical decision, and the water will reach the canal, so that the customer can have a psychological endurance process, so that they can feel the value of money.
If the customer does not know your product and your product has a high price tag, the customer will be too expensive.
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Salesmen play a vital role in the process of clothing store operation.
Salespersons should have certain professional knowledge and skills when recommending products to customers, and have the following six "hearts".
That is, confidence, enthusiasm, diligent, patient, sincere and careful.
These are excellent salesmen.
1 confidence: not only have confidence in ourselves, but also our company has confidence in our products. First of all, I want to tell myself that I can do it well.
To make the best use of our individuality, emphasize our own uniqueness and apply this principle to products, our company's products are the best. It has the advantages that other companies can't compare with the United States.
It can give customers a kind of enjoyment, and with this confidence, they can reveal themselves in their manners.
Inadvertently attract customers and infect customers.
2 enthusiasm: when we meet customers who do not know much about the products we buy, we should help them and help them with enthusiasm. What we get is not just the sale of products, but a brand image that she can not forget.
The 3 intention is to communicate with customers by heart, to communicate with customers, to express their actions, manners, personalities and hobbies, and to grasp the psychology of customers as soon as possible. Then we choose to recommend some products. In fact, the ultimate goal we do is to move customers and form a friendship between our customers and customers, rather than simply buying and selling relations.
Through their own behavior to enable customers to accept the brand image, accept our products, this will form a stable long-term consumer groups.
4 patience: what most young people lack most, especially when a customer tries a lot, wants to buy and doesn't want to buy it, we should patiently guide them to help customers instead of showing impatience. If there is no purpose or no opinion, this requires our active commentary, even if we do not buy it, it will become our potential customers.
5, sincerity is also the most important thing. In our dealings with customers, our conversation may be doubtful. The main points of our recommendation are not agreed with them. Even for the products and prices they sell, they may be doubtful, but our sincerity will certainly be able to infect them.
So that they can trust and support our products.
The 6 is careful: the truth is seen in the subtle.
A lot of things that seem to be desirable tend to be the act of moving customers to facilitate pactions.
For example, when customers enter the fitting room, we shave timely prepared white towels or paper towels to let customers remove stains or lipsticks on their hands.
Help customers try it out. If hot weather, we should wipe up our hands first. In cold weather, we should rub hands and so on, so as not to cold hands to touch customers.
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