The Biggest Obstacle To Communication Is Staff Misunderstanding Or Inaccurate Understanding Of Managers' Intentions.

Foreword: Konosuke Matsushita, the founder of Panasonic, had such a famous saying: "enterprise management used to be communication, now communication, future communication."

It can be seen that in modern society, the economy continues to move forward, and managers' demands for communication channels and communication between teams are getting higher and higher.

Especially after the development and expansion of enterprises, with the increase of the number of departments, the number of employees is multiplying, and there are more and more problems in the work. Effective communication not only reflects the level of a manager, but also reflects the efficiency of the whole team in the entire operation process.

So a word is summed up: the real work of managers is communication, no matter when, business management is inseparable from communication.

Text: in China, "communication starts from the heart" is a classic slogan of China Mobile. Apart from the fact that mobile work is to help you communicate at any time, it also turns this sentence into its own company culture and team spirit.

Therefore, as a team, it is very important for a company to communicate efficiently.

Communication is an important way of information pmission. Whether you are from the Internet or mobile phones or letters, only through communication can information be pmitted between departments and departments, between employees and employees.

To a large extent, the work is carried out through communication from top to bottom.

Therefore, enterprises should constantly check whether their communication is effective.

So how can management help the team communicate effectively?

First, cultivate everyone's initiative in questioning.

The biggest obstacle to communication is staff misunderstanding or inaccurate understanding of managers' intentions.

In the course of work, we may often encounter such a phenomenon. When managers assign their work to their subordinates, they often talk and spray.

Subordinates often have some deformations in their execution, or they do not conform to their superiors' expectations.

This shows that there are communication problems between superiors and subordinates. The superiors do not convey their meaning well, nor do subordinates understand their superiors well.

In fact, this communication problem can be avoided by effective methods.

If managers are communicating with their subordinates, after the end of communication, add a sentence: "do you understand what I mean?" through such two-way communication, we can strengthen the correct understanding of the meaning of the superiors at the lower level, and correct the deviation of understanding.

But at the same time, one thing to note is not to repeat what you said as a manager. There is a famous teacher in the field of training in China. Sun Peijun said, "a word worth saying is enough."

Therefore, in the process of team building, the team is very important to the initiative of the problem. If a subordinate is a member of the team, without such initiative, it is very scary.

Therefore, cultivating everyone's initiative in questioning is the first aspect of team communication.

Two, communication skills must be changeable, but the core meaning must be consistent.

Because of their age, sex, education level, profession and division of work, employees in the organization have different understanding of the same sentence, a document or other things. The so-called "benevolence and benevolence" are different from those of different people.

Just like what people call "jargon", people who stay outside do not understand what it means, let alone integrate into their group.

This requires management, communication to become effective, need to pay attention to language, to a certain extent to adapt to subordinates, properly change their way of communication, diversity of language helps to communicate and different people to speak, in-depth exchanges, to achieve the purpose of communication.

Therefore, if you want to make communication more effective, you need to emphasize the artistry and the proper collocation in the use of language. Only in this way can you make your language easier to understand and communicate effectively.

But there is one thing that must be adhered to, that is, communication skills must be changed, and the core meaning must be unified. A good team management should not only learn to communicate various skills, but also have a clear direction for the accuracy and unity of the conveyed meaning.

Three, learn to listen actively and be a loyal listener of your team.

Communication is a two-way behavior. Both sides of communication should be good at expressing, and one should be good at listening. Through communication, listening, feedback, communication, listening and feedback, the communication will be clear and clear.

Communication is an interactive process. Only when the two sides cooperate actively can the purpose of communication be realized.

As a management layer, facing more and more post-80s, post-90s employees, the heroic management method, the traditional strong thinking has begun to appear unsuited to the modern enterprise management today, and it is also necessary for the team management to adjust and change.

So listening more often reflects the company's more humanized management and its affinity to employees.

Four, make good preparations before communication, saving the biggest cost of company operation time.

Clear communication content.

Lack of preparatory work before communication is bound to lead to "wasting company's biggest cost time" in the process of communication, which wastes both working hours and is not conducive to solving problems.

Therefore, effective communication should have clear lines of communication and clear communication topics.

Arrange the communication outline in advance, what to say first, what to mention later, and to know well.

At the same time, we should also pay attention to the art of communication. For example, when communicating with subordinates, we should first consider the psychological endurance of the people, first of all confirm their achievements and good aspects, then point out its shortcomings and improve the direction.

Five, pay attention to reducing the level of communication and improving the efficiency and reaction speed of the whole enterprise.

As more information is involved, the more distortion of information, therefore, the better communication between the two sides is the best direct interview, so that information can be delivered in a timely and effective way to achieve the purpose of communication.

In particular, large enterprises, or companies that are finely refined, pay special attention to this.

Conclusion: in general, through the above five aspects of discussion, I believe every management is clear that only effective communication can eliminate all kinds of interpersonal conflicts, achieve interpersonal communication, make employees rely on each other emotionally, achieve a high degree of unity in values, and thus lay a good interpersonal foundation for the team. Therefore, effective communication of the team, effective communication between the enterprise departments, and effective communication between the whole enterprise have become a very important factor in deciding whether an enterprise can remain invincible.

Noun explanation:

Communication includes verbal communication and nonverbal communication. Verbal communication includes verbal and written communication, non-verbal communication including voice and mood (such as music), body movements (such as gestures, dance, martial arts, sports, etc.) the most effective communication is the combination of verbal communication and non-verbal communication.